Accessibility Statement
Our Commitment to an Inclusive Shopping Experience
Last updated: 25 May 2025
At Oak Raven, accessibility isn’t just a legal requirement — it’s part of our promise to every customer. We believe everyone should be able to enjoy a seamless, welcoming shopping experience, including people with disabilities.
We actively review and improve our site so it’s easy to navigate, read, and interact with for all visitors. Whether you’re browsing on a laptop, tablet, phone, or using assistive technology, we’re working to make sure Oak Raven is accessible to you.
If you have suggestions, questions, or encounter any barriers, please let us know at support@oakravenhq.com — your feedback helps us make the site better for everyone.
What We Are Doing
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, which outline the best practices for digital accessibility. Some of the measures we have implemented or are working on include:
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Maintaining clear, readable fonts and consistent colour contrast
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Adding descriptive alternative text to all images
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Using semantic HTML and accessible heading structures
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Providing full keyboard navigability across the site
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Testing for compatibility with screen readers
Limitations
While we strive for full accessibility, some areas of our website may not yet meet all standards. We are committed to ongoing improvements and welcome your feedback to help us prioritise updates.
If you encounter any accessibility barriers, please let us know so we can address them promptly.
Need Help?
If you have difficulty accessing any part of our website or would like to request information in an alternative format, contact us at:
📧 support@oakravenhq.com
We aim to respond to all accessibility-related enquiries within 2 business days.
Ongoing Commitment
Oak Raven is committed to digital inclusion. We will continue to audit, improve, and adapt our website as technology and accessibility standards evolve, ensuring that our online space is welcoming for everyone.